Anonymous User from WOODLAND HILLS, CA

April 12, 2021 at 12:00 AM

Online Purchase
I placed an ordered for a garden statue in 01/02/21 for $153.99. I followed up more than 2 months later and requested a refund as its status showed "Prepare for shipping". I got an email reassured me the product would be ship in 03/15 and I would be notice. At the end of March, the order still showed "Prepare for shipping", thus, I contacted the online representative and insisted on a cancellation. The online customer service blame the whole situation on a mysterious vendor. I've got an email a few days later as an "accident" showing they requested the cancellation with their vendor. I followed up more than a week later with that person and was told to ignore that accidental email, that the cancellation was submitted but the vendor had not responded and I should wait for 3-5 days to hear back from vendor. Viva Terra is the company I placed the order with, thus, Viva Terra has to take responsibility to right the wrong with their clients once a trade goes wrong as this situation. They can't pass us around and blame the responsibility on their vendors, in which I don't even know if there are vendors or not. To this point, they has not refund the charge of $153.99 or delivered the product for an order placed more than 3 months ago. I'd like to report Viva Terra and their trades as scams. Consumers should be aware of their tactic in dragging delivering timeline to no limit or dragging similarly in cancellation and refund, so clients would get too exhausted in following up and let go of the payments we originally made. I hope my post preventing further victims from this website.
(415) 258-4582
Email: [email protected]
www.vivaterra.com/?aff=5131&gclid=Cj0KCQjw38-DBhDpARIsADJ3kjlKGq1h4HcliS07LL4D0wOdp7lU1Wr9mE5vDNKhe4w1ked0tS9YWSQaAiG3EALw_wcB - [domain information]

Anonymous User from Ogden, Utah

May 29, 2024 at 12:28 PM

415-258-8556 reported as a Live Voice or Other. Received on May 22, 2024 at 10:00 AM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from Mill Valley, California

March 17, 2024 at 3:38 PM

415-258-7904 reported as a Robocall. Received on March 15, 2024 at 11:38 AM.

Anonymous User from San Leandro, California

January 2, 2024 at 3:58 PM

415-258-1900 reported as a Robocall. Received on January 1, 2024 at 8:17 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from Framingham, Massachusetts

December 5, 2023 at 3:53 PM

415-258-9214 reported as a Robocall. Received on December 4, 2023 at 2:11 PM.
Call for Reducing your debt (credit cards, mortgage, student loans)

Anonymous User from San Francisco, California

December 2, 2023 at 7:14 PM

415-258-8969 reported as a Robocall. Received on December 2, 2023 at 11:09 AM.

Anonymous User from San Francisco, California

November 27, 2023 at 11:18 AM

415-258-7316 reported as a Robocall. Received on November 26, 2023 at 8:25 AM.

Anonymous User from San Francisco, California

November 19, 2023 at 12:52 PM

415-258-0369 reported as a Live Voice or Other. Received on November 18, 2023 at 7:59 AM.
Call for Dropped call or no message

Anonymous User from San Frsncisco, California

November 4, 2023 at 11:54 AM

415-258-7496 reported as a Robocall. Received on November 4, 2023 at 8:44 AM.

Anonymous User from , CA

August 30, 2023 at 11:39 AM

415-258-7621 reported as a Robocall. Received on August 28, 2023 at 8:13 AM.
Call for Dropped call or no message

Anonymous User from San Francisco, California

March 20, 2023 at 5:51 PM

415-258-7363 reported as a Robocall. Received on March 20, 2023 at 1:49 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from , CA

June 17, 2022 at 6:50 PM

415-258-7227 reported as a unwanted call. Received on June 8, 2022 at 1:28 PM.
Call for No Subject Provided

Anonymous User from San Francisco, California

June 9, 2022 at 6:56 PM

415-258-6660 reported as a Robocall. Received on June 9, 2022 at 11:38 AM.
Call for Dropped call or no message

Anonymous User from , CA

May 11, 2017 at 7:30 PM

415-258-2860 reported as a Prerecorded Voice. Received on May 11, 2017 at 11:00 AM.
Unwanted call for unknown
Contacted via Wired