Anonymous User from LOS ANGELES, CA

November 23, 2022 at 12:00 AM

Online Purchase
Green Man Gaming (GMG) is an online seller of digital license keys for video games that can be redeemed through various platforms/vendors. I found DLC content on a flash sale through their website and I did my research into their refund policy and legitimacy and all sounded good. Their refund policy is on par with the industry standard for companies that offer digital licenses – in simple words – you are allowed a refund if you do not retrieve/activate the license key from their website, and they promise that they handle every issue on a case by case basis – making it sound like you’re well protected and they will take care of you. That is not the case with this company. Their refund policy is a front to scam consumers and below is the details of how this happened to me. I am confident in my opinion that I have been scammed by GMG through false promises. It was not completely clear to me when adding the DLC content to my store “cart,” what platform I was allowed to redeem the content through. I was concerned about this, but the sale was a flash sale and usually they sell out of license keys quite quickly. So I reviewed their return policy and based on their policy and promises I felt safe to purchase the content and then later research if the key would work on the platform where I already owned the base game (required to use the DLC). Upon purchasing, I received an email that made it clear that not only was the key only allowed to be redeemed through one specific platform, but GMG chose to directly email me the license key. Now is when it was made very clear to me I was not going to be able to use/redeem the DLC at all, because I do not own the base game on the only platform they were allowing redemption through, so I contacted their customer support assuming their bold promise around returns would mean they would help me. Their reply was curt and they simply hid behind their return policy by copying-and-pasting the policy into the email and said since I was in possession of the key they would not allow a return. The industry standard around selling digital license keys online is: when the consumer completes their purchase, they aren’t directly delivered the keys. You are taken to your order page and are presented with a button that says “activate product & receive your key,” when you press that button you are presented with a pop-up that makes it very very clear that you are about to give up your right to refund your purchase. This is to protect both the consumer and the seller, and to allow refunds to be possible. GMG skipped all of that. By directly sending me the key without my consent they literally made their return policy void and then when I asked for a refund they blamed me for already having the key so they can’t refund me. They are making it sound like they allow refunds when they’re actually selling content that should be labeled as ALL SALES FINAL. If I had known this purchase literally would have no refund ability, I never would have made the purchase. For example – the website Newegg, they sell digital license keys for video games. On the cart page and then again on their purchase page it is made VERY clear there are no returns allowed on the digital purchase. I know exactly what I’m getting into with them. I am sure there are many others who are being scammed this way by this company. Purchasing a license key that is not made clear what platform it is redeemable through, having a return policy that makes you feel very confident in GMG fixing any issues, and then GMG sends the license key directly to the consumer so they can claim the return policy doesn’t count for you since you already have the key. GMG has since changed the product page and it’s now clear there is only one platform they allow the product to be redeemed through, which was not the case when I made my purchase. I want my $15.12 refunded and for others to be warned of this refund policy scam. I have not and cannot redeem the license key and won’t be redeeming it. I have attached screenshots of the refund policy and proof showing they do not warn their customers that the purchase they are making will not be protected and will be all-sales-final. Thank you for your help in advance.
(205) 651-9919
Email: [email protected]
www.greenmangaming.com/ - [domain information]

Anonymous User from Newport, Pennsylvania

June 3, 2024 at 12:34 PM

205-651-9961 reported as a Live Voice or Other. Received on June 3, 2024 at 12:28 AM.

Anonymous User from North Las Vegas, Nevada

May 8, 2024 at 1:07 PM

205-651-4123 reported as a Live Voice or Other. Received on May 6, 2024 at 12:00 AM.
Call for No Subject Provided

Anonymous User from Trussville, AL

February 29, 2024 at 5:31 PM

205-651-6599 reported as a Text Message. Received on February 29, 2024 at 12:00 AM.
Unwanted call for Home Improvement Services
Contacted via Wireless (cell phone/other mobile device)

Anonymous User from Willis, Michigan

February 20, 2024 at 11:33 AM

205-651-9975 reported as a Robocall. Received on February 19, 2024 at 3:54 PM.
Call for Reducing your debt (credit cards, mortgage, student loans)

Anonymous User from Fort Worth, Texas

January 16, 2024 at 2:45 PM

205-651-9825 reported as a Robocall. Received on December 7, 2023 at 12:46 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from , AL

January 2, 2024 at 10:15 PM

205-651-9999 reported as a Robocall. Received on December 27, 2023 at 12:07 PM.
Call for No Subject Provided

Anonymous User from , WV

December 5, 2023 at 4:30 PM

205-651-9825 reported as a unwanted call. Received on December 5, 2023 at 4:25 PM.
Call for No Subject Provided

Anonymous User from Baldwin, New York

December 2, 2023 at 2:58 PM

205-651-9824 reported as a Robocall. Received on December 1, 2023 at 2:09 PM.
Call for Medical & prescriptions

Anonymous User from , AL

November 2, 2023 at 5:11 PM

205-651-2047 reported as a Robocall. Received on November 1, 2023 at 8:39 AM.
Call for No Subject Provided

Anonymous User from Gastonia, North Carolina

November 2, 2023 at 12:38 PM

205-651-5991 reported as a Live Voice or Other. Received on November 2, 2023 at 12:25 PM.

Anonymous User from Theodore, Alabama

October 21, 2023 at 3:28 PM

205-651-9153 reported as a Robocall. Received on October 20, 2023 at 11:57 AM.

Anonymous User from Theodore, Alabama

October 21, 2023 at 3:24 PM

205-651-9153 reported as a Robocall. Received on October 19, 2023 at 6:37 PM.

Anonymous User from , AL

October 20, 2023 at 2:14 PM

205-651-7621 reported as a Live Voice or Other. Received on October 20, 2023 at 12:00 AM.
Call for No Subject Provided

Anonymous User from , AL

October 20, 2023 at 12:58 AM

205-651-9153 reported as a Robocall. Received on October 19, 2023 at 6:47 PM.
Call for No Subject Provided

Anonymous User from Rainbow City, Alabama

October 19, 2023 at 7:51 PM

205-651-7621 reported as a Live Voice or Other. Received on October 19, 2023 at 8:42 PM.

Anonymous User from , AL

October 9, 2023 at 10:07 AM

205-651-5023 reported as a Live Voice or Other. Received on October 9, 2023 at 9:05 AM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from Childersburg, Alabama

August 24, 2023 at 12:36 PM

205-651-4373 reported as a Robocall. Received on August 24, 2023 at 11:32 AM.
Call for Charities

Anonymous User from Decatur, Alabama

August 10, 2023 at 6:45 PM

205-651-4296 reported as a Live Voice or Other. Received on August 9, 2023 at 12:37 PM.

Anonymous User from The Villages, Florida

July 7, 2023 at 10:55 AM

205-651-8844 reported as a Robocall. Received on July 7, 2023 at 10:29 AM.

Anonymous User from Fairfield, Alabama

June 27, 2023 at 12:47 PM

205-651-8754 reported as a Robocall. Received on June 26, 2023 at 2:17 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from Richmond, Texas

June 22, 2023 at 4:57 PM

205-651-3011 reported as a Live Voice or Other. Received on June 22, 2023 at 3:54 PM.
Call for Home security & alarms

Anonymous User from Tallahassee, Florida

June 15, 2023 at 5:14 PM

205-651-9446 reported as a Live Voice or Other. Received on June 15, 2023 at 2:13 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from , IL

June 5, 2023 at 11:34 AM

205-651-9804 reported as a unwanted call. Received on June 2, 2023 at 4:37 PM.

Anonymous User from Mansfield, Massachusetts

May 19, 2023 at 11:32 AM

205-651-9476 reported as a Robocall. Received on May 19, 2023 at 11:26 AM.

Anonymous User from , AL

May 15, 2023 at 4:02 PM

205-651-4654 reported as a Live Voice or Other. Received on May 15, 2023 at 1:01 PM.
Call for No Subject Provided

Anonymous User from West Blocton, Alabama

April 20, 2023 at 11:17 AM

205-651-4332 reported as a unwanted call. Received on April 20, 2023 at 10:08 AM.

Anonymous User from Gadsden, Alabama

April 18, 2023 at 11:10 AM

205-651-9914 reported as a Live Voice or Other. Received on April 18, 2023 at 9:55 AM.

Anonymous User from Somerville, Alabama

April 11, 2023 at 2:14 PM

205-651-3984 reported as a Robocall. Received on April 11, 2023 at 1:06 PM.

Anonymous User from , AL

April 7, 2023 at 12:07 AM

205-651-7132 reported as a Robocall. Received on April 6, 2023 at 10:32 AM.
Call for No Subject Provided

Anonymous User from Birmingham, Alabama

April 4, 2023 at 3:15 PM

205-651-5354 reported as a Robocall. Received on April 4, 2023 at 2:12 PM.

Anonymous User from , CA

March 27, 2023 at 3:37 PM

205-651-9636 reported as a Robocall. Received on March 27, 2023 at 12:01 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from Sebring, Florida

March 23, 2023 at 6:03 PM

205-651-2959 reported as a Robocall. Received on March 23, 2023 at 2:32 PM.

Anonymous User from Birmingham, Alabama

March 21, 2023 at 2:43 PM

205-651-5346 reported as a Robocall. Received on March 21, 2023 at 1:40 PM.

Anonymous User from Fairfield, Alabama

March 14, 2023 at 4:25 PM

205-651-2710 reported as a Robocall. Received on March 13, 2023 at 3:18 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from , AL

March 2, 2023 at 6:48 PM

205-651-2710 reported as a Robocall. Received on March 2, 2023 at 5:03 PM.
Call for No Subject Provided

Anonymous User from Fayetteville, North Carolina

February 13, 2023 at 10:41 AM

205-651-4577 reported as a Robocall. Received on February 6, 2023 at 10:21 AM.

Anonymous User from , FL

February 6, 2023 at 10:46 AM

205-651-4577 reported as a Robocall. Received on February 6, 2023 at 10:38 AM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from Bear, Delaware

February 6, 2023 at 10:39 AM

205-651-4577 reported as a Robocall. Received on February 6, 2023 at 9:21 AM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from , AL

February 3, 2023 at 7:30 PM

205-651-3893 reported as a unwanted call. Received on February 3, 2023 at 4:16 PM.
Call for Dropped call or no message

Anonymous User from , AL

February 3, 2023 at 4:47 PM

205-651-4332 reported as a Robocall. Received on January 31, 2023 at 9:19 AM.
Call for No Subject Provided

Anonymous User from Helena, Alabama

January 25, 2023 at 9:25 AM

205-651-4332 reported as a Live Voice or Other. Received on January 24, 2023 at 3:55 PM.

Anonymous User from Wilsonville, Alabama

January 17, 2023 at 4:10 PM

205-651-5001 reported as a Live Voice or Other. Received on January 17, 2023 at 3:06 AM.

Anonymous User from , AL

January 2, 2023 at 2:38 PM

205-651-2116 reported as a Robocall. Received on December 30, 2022 at 10:26 AM.

Anonymous User from Shorewood, Illinois

December 7, 2022 at 3:42 AM

205-651-5426 reported as a Live Voice or Other. Received on December 5, 2022 at 2:45 PM.

Anonymous User from Hackleburg, Alabama

November 22, 2022 at 9:17 PM

205-651-2710 reported as a Robocall. Received on November 22, 2022 at 3:49 PM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from , GA

October 25, 2022 at 10:08 AM

205-651-6247 reported as a Live Voice or Other. Received on October 25, 2022 at 9:20 AM.
Call for No Subject Provided

Anonymous User from Oneonta, Alabama

October 11, 2022 at 6:19 PM

205-651-7681 reported as a Live Voice or Other. Received on October 11, 2022 at 10:29 AM.

Anonymous User from Oregon City, Oregon

October 11, 2022 at 6:15 PM

205-651-4721 reported as a Robocall. Received on October 11, 2022 at 8:30 AM.
Call for Medical & prescriptions

Anonymous User from Colorado Springs, Colorado

September 23, 2022 at 7:25 AM

205-651-6684 reported as a Robocall. Received on September 22, 2022 at 1:05 PM.
Call for Lotteries, prizes & sweepstakes

Anonymous User from , OH

September 7, 2022 at 1:22 PM

205-651-9781 reported as a Live Voice or Other. Received on September 7, 2022 at 1:08 PM.

Anonymous User from St Augustine, Florida

August 22, 2022 at 6:33 PM

205-651-7863 reported as a Robocall. Received on August 22, 2022 at 3:31 AM.

Anonymous User from Omaha, Nebraska

August 15, 2022 at 2:04 PM

205-651-9787 reported as a Robocall. Received on August 15, 2022 at 12:58 PM.
Call for Reducing your debt (credit cards, mortgage, student loans)

Anonymous User from Fairfield, Alabama

August 13, 2022 at 4:50 PM

205-651-5012 reported as a Live Voice or Other. Received on August 13, 2022 at 3:23 PM.
Call for Reducing your debt (credit cards, mortgage, student loans)

Anonymous User from , FL

July 12, 2022 at 1:22 PM

205-651-5121 reported as a Live Voice or Other. Received on July 12, 2022 at 1:16 PM.
Call for No Subject Provided

Anonymous User from Huntsville, Alabama

June 14, 2022 at 7:23 PM

205-651-8413 reported as a Robocall. Received on June 6, 2022 at 10:35 AM.
Call for No Subject Provided

Anonymous User from Hackleburg, Alabama

June 10, 2022 at 7:02 PM

205-651-8413 reported as a Robocall. Received on June 10, 2022 at 11:05 AM.
Call for Calls pretending to be government, businesses, or family and friends

Anonymous User from Decatur, AL

June 9, 2022 at 2:38 PM

None reported as a Live Voice. Received on June 9, 2022 at 8:06 AM.
Unwanted call for Other Services
Caller ID indicated they called from 205-651-8413
Contacted via Wireless (cell phone/other mobile device)

Anonymous User from Calera, AL

June 29, 2021 at 2:15 PM

None reported as a Prerecorded Voice. Received on June 29, 2021 at 9:10 AM.
Unwanted call for unknown
Caller ID indicated they called from 205-651-9173
Contacted via Wireless (cell phone/other mobile device)

Anonymous User from Hamden, CT

May 18, 2021 at 4:53 PM

205-651-7537 reported as a Live Voice. Received on May 18, 2021 at 12:07 PM.
Unwanted call for unknown
Contacted via Wired

Anonymous User from Hampden, ME

April 8, 2021 at 9:10 PM

205-651-7687 reported as a Abandoned Calls. Received on April 8, 2021 at 2:39 PM.
Unwanted call for unknown
Contacted via Wired

Anonymous User from Philadelphia, PA

March 22, 2021 at 11:13 PM

None reported as a Prerecorded Voice. Received on March 22, 2021 at 7:00 PM.
Unwanted call for unknown
Caller ID indicated they called from 205-651-7574
Contacted via Wireless (cell phone/other mobile device)

Anonymous User from Charleston, WV

October 12, 2020 at 7:36 PM

205-651-4624 reported as a Abandoned Calls. Received on October 12, 2020 at 10:00 AM.
Unwanted call for unknown
Contacted via Wired

Anonymous User from Louisville, KY

October 12, 2020 at 1:18 AM

205-651-4624 reported as a Prerecorded Voice. Received on October 11, 2020 at 6:00 PM.
Unwanted call for unknown
Contacted via Wired

Anonymous User from Phenix City, AL

October 9, 2020 at 12:34 AM

205-651-4624 reported as a Abandoned Calls. Received on October 8, 2020 at 8:11 PM.
Unwanted call for unknown
Contacted via Wired

Anonymous User from Hamilton, VA

October 5, 2020 at 4:55 PM

205-651-7390 reported as a Abandoned Calls. Received on October 5, 2020 at 12:36 PM.
Unwanted call for unknown
Contacted via Internet (VOIP)

Anonymous User from Los Gatos, CA

September 28, 2020 at 10:03 PM

205-651-4624 reported as a Abandoned Calls. Received on September 28, 2020 at 2:30 PM.
Unwanted call for unknown
Contacted via Wired

Anonymous User from Severna Park, MD

September 28, 2020 at 6:58 PM

None reported as a Abandoned Calls. Received on September 28, 2020 at 2:24 PM.
Unwanted call for unknown
Caller ID indicated they called from 205-651-4624
Contacted via Wired

Anonymous User from , NJ

March 29, 2017 at 7:13 PM

None reported as a Live Voice. Received on March 29, 2017 at 12:00 AM.
Unwanted call for unknown
Caller ID indicated they called from 205-651-0361
Contacted via Wireless (cell phone/other mobile device)